Stock Low/Out of Stock
In order to give more feedback to the customers, at time you may want to display a message if the item is below a certain level, or is out of stock. There are different ways of which to achieve this desired outcome. One of which, is shown below.
Out of Stock
In order to inform the customer that a certain product is out of stock, you simply need to change the default out of stock message. To do this, follow these steps:
- Go to Setup > Site Builder > Customise Text
- Click customise on the next screen
You will then be taken to the location where you can change default messages the customer will see while on the web store. (See image below)
- Ensure that you have selected the Messages tab and scroll down till you see this message: <br><b>Out of Stock</b>
- Change the text accordingly in the middle column (Customisation) to your desired message and click [Save]
Please note, this is the default text for displaying an out of stock message. Meaning, if the out of stock field for each item is empty, this message will be used. (See image below)
The image above is one of the items already on the web store. Should you wish to change the default out of stock message for this item alone, enter a customised message. If no message is given in this item field, NetSuite will use the default.
Custom Message on Searches
It is also possible to add custom stock messages to search results, should you want to display this information in a saved search, follow these steps:
- Go to Lists > Search > Saved Searches
- Create or Update a saved search
- Go to the Results tab and add a new column field of type Formula (Text)
- For the formula, enter the text below. NOTE: 100 is the quantity amount
case
When {quantityonhand} = 0 Then 'Out of Stock'
When {quantityonhand} < 10 Then 'Low Stock'
When {quantityonhand} < 100 Then 'Sufficient'
When {quantityonhand} > 100 Then 'Overstock'
End
See image below for further assistance
